At ApnaHostel.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us in any other way.

By using our website or services, you agree to the terms outlined in this Privacy Policy. We encourage you to review it periodically to stay informed about how we are protecting your data.

1. Information We Collect

We collect information that helps us provide you with a better experience. This includes:

Personal Information

When you register for a hostel room, make a booking, or contact us for support, we may collect the following personal information:

• Name
• Email address
• Phone number
• Address
• Payment information (credit card or other billing details)
• ID proof (if required for verification)
• Emergency contact details (if applicable)

Non-Personal Information

We may also collect non-personal information, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited on our website
• Date and time of access

2. How We Use Your Information

The information we collect is used for several purposes, including:

• To process and manage bookings and reservations
• To provide customer support and respond to your inquiries
• To personalize your experience on our website and in our hostels
• To send important updates regarding your reservation, account, or changes to our services
• To send marketing communications (with your consent) about offers, promotions, and events
• To improve the content and functionality of our website
• To comply with legal obligations and resolve any disputes

3. Sharing Your Information

We respect your privacy and will not share your personal information with third parties without your consent, except in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who help us deliver our services, such as payment processors, hosting providers, and customer support platforms. These providers are required to protect your information and only use it for the purpose of providing their services.
• Legal Compliance: We may disclose your personal information if required by law or to comply with legal obligations, court orders, or government requests.
• Business Transfers: If ApnaHostel.com is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of such a change, and the new entity will be bound by this Privacy Policy.

4. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your user experience. Cookies are small files that are stored on your device and help us analyze website traffic, remember your preferences, and personalize your experience.

You can control cookie settings through your browser. However, please note that disabling cookies may affect the functionality of our website and your experience with our services.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses encryption (SSL) to safeguard sensitive data like payment information during transmission.

Despite our best efforts, no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data. We encourage you to use strong, unique passwords for your account and notify us immediately of any unauthorized access to your account.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. These third-party sites have their own privacy policies, and we encourage you to review them before providing any personal information. ApnaHostel.com is not responsible for the privacy practices or content of third-party sites.

7. Your Rights and Choices

As a user, you have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You have the right to request correction of any inaccurate or incomplete personal information.
• Deletion: You may request the deletion of your personal data, subject to certain conditions and legal obligations.
• Opt-Out: You can opt out of receiving marketing emails at any time by using the "unsubscribe" link provided in our communications or by contacting us directly.
• Data Portability: In certain circumstances, you can request a copy of your personal information in a machine-readable format.

To exercise any of these rights, please contact us at info@apnahostel.com.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete the data.

9. Changes to This Privacy Policy

ApnaHostel.com reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect as of the "Last Updated" date listed below. We encourage you to review this page regularly to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us at:

• Email: info@apnahostel.com
• Phone: [9645656214]
• Address: B-294, Patel Nagar 2,
  Ghaziabad, UP, India